5 Strategies for Reducing Last-Minute Rehab Therapy Cancellations and No-Shows

Too often, marketing and referral efforts focus on simply getting new and returning patients to schedule appointments. And, while a full slate of appointments is certainly a win for an outpatient clinic, does it always equal success? 

Not exactly.

On average, around 27% of appointments are likely to be missed. This is a considerable slice of your day, a void that can immediately equate to lost revenue, poor productivity, and negative patient outcomes.