CAHPS Hospice: Gaps and Maps

CAHPS Hospice: Gaps and Maps

Are you experiencing gaps in your CAHPS Hospice scores? Perhaps, your Hospice Item Set gives you an A+, but your CAHPS Hospice gives you a C-. What are those gaps between the caregiver’s experience, your team members’ care, and your systems for delivery?

View this webinar to learn more about:

• CAHPS Hospice and why it matters, from the perspectives of caregivers, interdisciplinary team members, and leadership.
• Using your CAHPS Hospice scores, identifying key gaps in your service to patients and families: (1) organizational systems, and (2) customer service attitudes.
• Mapping out strategies to improve your hospice’s (1) organizational systems, and (2) customer service attitudes that have created gaps in your CAHPS scores.

Net Health Hospice EHR
Learn more about how Net Health Home & Hospice can help with the stress of CAHPS, compliance, documentation, and more, or chat live with a Net Health Specialist at any time.